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General Terms

These General Terms govern play at Scanterbury Casino. By creating an account or placing a wager, you accept them.

Acceptance

These terms form a legally binding agreement between you and Scanterbury Casino, based in Scanterbury, Manitoba. Read them alongside our Promotion Terms, Privacy Policy, Cookie Policy, Responsible Play, Verification and AML, and Protecting Minors pages. Don't accept these terms? Then do not play.

Your Account

  • One account per person. Any duplicate account gets closed, and all play on it is void.
  • Registering? Give us your legal name, birth date, current home address and a working email. Keep these details up to date whenever something changes.
  • Keep your login details private and never give them to anyone else.
  • Your identity, age and playing location all get checked ahead of your first deposit. The Verification and AML page has the full details.

Our Liability

  • We run the casino as it is. We do not promise play without breaks or errors.
  • Internet outages, device faults and other events outside our control can cause losses. We do not accept responsibility for them.
  • We do not answer for losses from use of your login that you could have prevented.
  • If an error is our fault, the most we are liable for is the amount in dispute on your account.
  • Nothing in these limits takes away protections you have under Canadian consumer law.

Complaints

Write to [email protected]. Tell us your username, say which round or payment it concerns, give the date and time, and describe the problem. Attach screenshots if you have them. Every complaint gets investigated, you get an email reply, and the outcome goes into our log.

Game Rules

  • The rules and payout table for each game appear on its info screen. Read them before playing.
  • Random number generators tested by eCOGRA / GLI power our slots and the other digital titles.
  • Live dealer games pay on the result recorded by the studio.
  • When a malfunction occurs, all affected plays and payouts are cancelled. Stakes placed on those rounds are credited back to your account balance.
  • Our game logs decide any disputed result.

Deposits and Withdrawals

  • Every balance, bet and payout is in Canadian dollars (CAD).
  • Deposit with Interac e-Transfer, Visa, Mastercard, Apple Pay or Google Pay. Minimum deposit: C$20.
  • Withdraw to Interac e-Transfer, Visa or Apple Pay. Minimum withdrawal: C$20. Maximum: C$10,000 per day.
  • Cashouts with most methods land in one to four hours. Bank wire withdrawals take no more than 12 hours.
  • No fees on deposits or withdrawals.
  • Only use payment methods you own.
  • We hold a withdrawal until verification is complete.

Eligibility

  • You must be 19 or older.
  • You must be in Canada when you play.
  • We take players only from places whose local law permits it.
  • We meet Canadian rules for verifying age and identity and for preventing money laundering.

Changes

Our terms get updated whenever legal rules, our game lineup or our payment options change, and the revised text is posted on this page. If an update affects your account, we email you before it applies. Playing on after an update counts as accepting the new terms.

Intellectual Property

The rights in our name, logos, site text, game art and software are held by Scanterbury Casino, its game studios or its partners. To copy, scrape, reverse engineer or reuse any part of it, you must first get our consent in writing.

Prohibited Conduct

  • Holding or operating multiple accounts.
  • Colluding with other players.
  • Letting bots, scripts or other software play on your behalf.
  • Exploiting a game fault or an error in pricing.
  • Using stolen cards or someone else's funds.
  • Money laundering or any other fraud.
  • Playing for or on behalf of another person.

Breaking these rules can void winnings and close your account. We inform the proper authorities when the law requires it.

Governing Law

Manitoba law and the federal laws of Canada govern these terms. If email does not settle a dispute, it goes to the courts of Manitoba, unless the law where you live gives you another option.

Bonuses

Every offer, including the welcome offer, follows our Promotion Terms. Read them before you claim anything.

Contact

Questions about these terms? Email [email protected]. That is our only support channel.