Help Centre
Gambling should stay enjoyable, which is why we offer clear tools for controlling your spending and session time. For outside support, contact Gambling Therapy, GameSense, BetGuard or ConnexOntario.
How fast do withdrawals arrive?
Expect most cashouts to land between one and four hours. Bank wire takes 12 hours at most. Each day you can withdraw between C$20 and C$10,000.
Which payment methods can I deposit with, and what is the lowest deposit?
You can pay with Visa, Mastercard, Interac e-Transfer, Apple Pay or Google Pay. Deposits start at C$20.
Who can play, and from where?
Players aged 19+ may open an account where real money casino games are legal in their area. We confirm ID and home address before taking any first deposit.
Which studios run the live tables?
Our live tables come from Evolution, Playtech Live, OnAir Entertainment and Ezugi.
How are games tested for fairness?
Established studios supply every game, and independent testing labs like eCOGRA and GLI check each title. Those tests confirm random results.
What currency does my account use?
Your account runs in Canadian dollars (CAD), so deposits, bets and withdrawals all use CAD.
How does the loyalty programme work?
Scanterbury Rewards earns you points on every bet with no cap, and you move up a personal level map as you play. Rewards are paid as cash, free spins or prize wheel spins, and both free spins and prize wheel rewards have 0x wagering.
Safer play tools
- Limits on deposits, wagers and stakes
- Reminders of session time and reality checks while you play
- Set a pause on your account: one day minimum, six weeks maximum
- Self-exclusion or full account closure
- A short self-assessment on how you play
- KYC and location checks must pass before any deposit
- Lower limits apply immediately; higher limits apply after 24 hours